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As enterprises continue to expand their businesses online and include rich media content in their online presence, it is imperative that they can depend on their CDN for optimal performance.  For any online business, a network failure of a few minutes can suspend e-commerce, break operational workflows and damage a brand’s reputation in the marketplace.

With Internap, our customers can now have a world-class, global CDN for the delivery of rich media and enterprise applications backed by an industry-leading Service Level Agreement (SLA) for performance and reliability.

The 100% SLA is the result of the integration of our CDN and Performance IP™ platforms and extends upon the performance guarantees that Internap has offered for the last 10 years on its Performance IP network services.

The platform includes patented technology and intellectual property known as MIRO (Managed Internet Route OptimizerTM). MIRO monitors Internet backbones around the world in real time and automatically chooses the best route for traffic based on performance and reliability. Internap’s Performance IP and MIRO runs thousands of mission-critical websites and applications for more than 3,500 customers globally.

The Internap SLA for CDN Services includes third party verification by Keynote Systems™ and proactive notification by Internap as part of its end-to-end network monitoring and management.*

Through this SLA, our customers can further trust in the superior solutions Internap provides to help them maintain and grow their businesses online.  

*Please see the Internap SLA for CDN Services for additional information and details